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Effective Date: September 23, 2026

Business Name: Your Plumbing Guys LLC

Business Address: 4246 Empire Ave, Oakley, CA 94561

1. SMS/Text Messaging Program

Your Plumbing Guys LLC may use SMS/text messaging to communicate with customers regarding our services. By providing your mobile phone number and opting in to receive text messages from Your Plumbing Guys LLC, you consent to receive text messages from us.

Our messaging program may include messages related to:

Appointment confirmations and reminders
Scheduling and service updates
Technician arrival notifications
Estimates, invoices, and payment-related communications
Service follow-ups
Customer support and responses to customer inquiries
Important information regarding your plumbing service
Promotional or marketing messages, when you have separately opted in to receive them

2. Message Frequency

Message frequency will vary depending on your interactions with Your Plumbing Guys LLC and the services you request. You may receive multiple messages related to an appointment or service when necessary.

3. Message and Data Rates

Message and data rates may apply. Your mobile carrier may charge you for text messages or data according to the terms of your wireless plan. Your Plumbing Guys LLC is not responsible for these charges.

4. Customer Support

If you need assistance regarding our text messaging program or our services, you may contact us at:

Your Plumbing Guys LLC

4246 Empire Ave

Oakley, CA 94561

You may also reply HELP to a message from us for assistance, when supported by the messaging service.

5. Opting Out of Text Messages

You may opt out of receiving SMS/text messages at any time by replying STOP to any message from Your Plumbing Guys LLC.

After you send STOP, you may receive a confirmation message that you have been unsubscribed. After that, you will no longer receive text messages from us unless you separately opt in again.

Please note that opting out of certain text messages may prevent us from sending appointment reminders, service updates, or other communications through SMS. We may still contact you through other available methods regarding services you have requested.

6. Re-Subscribing

If you have opted out and later wish to receive text messages again, you may contact Your Plumbing Guys LLC and request to re-enroll in our messaging program. You may also opt in again through an available enrollment method.

7. Consent to Receive Text Messages

Your consent to receive text messages is not a condition of purchasing goods or services from Your Plumbing Guys LLC.

By opting in to our SMS program, you confirm that the mobile number you provide belongs to you or that you are authorized to provide consent for that number to receive messages.

You may receive messages only after providing the appropriate consent or otherwise initiating a text conversation with Your Plumbing Guys LLC.

8. Privacy

Your Plumbing Guys LLC respects your privacy. Information collected through our website, services, and communications may be used to provide and improve our services and to communicate with you.

For information about how we collect, use, and protect personal information, please review our Privacy Policy:

[INSERT LINK TO YOUR PRIVACY POLICY]

9. Changes to These Terms

Your Plumbing Guys LLC may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about these Terms of Service or our messaging program, please contact:

Your Plumbing Guys LLC

4246 Empire Ave

Oakley, CA 94561

Phone: [INSERT BUSINESS PHONE NUMBER]

Email: [INSERT BUSINESS EMAIL ADDRESS]

Your Plumbing Guys LLC SMS Messaging Program

Program Name: Your Plumbing Guys LLC Customer Messaging

Purpose: Appointment reminders, service updates, customer support, estimates/invoices, and other communications related to services requested from Your Plumbing Guys LLC. Promotional messages may be sent only to customers who have separately opted in to receive them.

Message Frequency: Message frequency varies based on customer activity and requested services.

Message and Data Rates: Message and data rates may apply.

Help: Reply HELP for assistance.

Opt-Out: Reply STOP to unsubscribe.

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Terms and conditions

About us